DATA / 03Trust center信任中心

Your information should stay within reach.你的信息,也应当始终在你的控制范围内。

Use this page to request access, correction, deletion or an explanation of information submitted through glomy.cool.你可以通过本页面申请查阅、复制、更正、删除通过 glomy.cool 提交的信息,或要求我们解释相关处理规则。

Effective August 15, 2026生效日期:2026 年 8 月 15 日
01

Send a request发起请求

Contact us using the email address or contact channel included with your submission when possible. Include the approximate date and whether it was product feedback, a project enquiry or a job application. Do not email identity documents unless we specifically explain why additional verification is necessary.请尽量使用提交时填写的邮箱或联系方式联系我们,并说明大致提交日期,以及属于产品反馈、项目咨询还是招聘投递。除非我们另行说明确有必要,请不要通过邮件发送身份证件。

Email a data request发送数据权利请求support@glomy.cool ↗
02

What you can request你可以申请什么

Access or copy查阅或复制

Confirm whether we hold matching feedback, a project enquiry or an application and receive an appropriate copy.确认我们是否持有相应的产品反馈、项目咨询或投递记录,并在适当范围内获得副本。

Correction更正

Correct inaccurate contact, project or application details.更正不准确的联系方式、项目或投递信息。

Deletion or withdrawal删除或撤回同意

Ask us to delete information no longer needed, subject to an active contract or legal retention requirement.申请删除不再需要的信息;正在履行的合同或法定保存义务可能构成例外。

03

Verification and response身份核验与处理

We verify requests proportionately, normally by matching the submitted contact channel and basic record details. We will respond within a reasonable period and explain if a request cannot be completed in full. We do not charge for ordinary requests, but may decline repetitive, abusive or unverifiable requests where permitted by law.我们会按必要程度核验请求,通常通过提交时提供的联系方式与基本记录信息进行匹配。我们将在合理期限内回复;如无法完整处理,会说明原因。普通请求不收取费用,但在法律允许的范围内,我们可能拒绝重复、滥用或无法核验的请求。